Triage Medical Assistant
Austin, TX
Category: Healthcare
Reference ID: 10071503
Shortcut: http://addisongroup.gosnaphop.com/YBBeot
Triage Medical Assistant (Contract-to-Hire)
Location: Austin, TX
Schedule: Monday-Friday, 8am-5pm
Pay: $20-22/hour
Benefits: This position is eligible for medical, dental, vision, and 401(k)
About Our Client
Our client is a mission-driven healthcare organization focused on supporting patients through accessible, community-based care. The team is close-knit, collaborative, and passionate about helping patients receive the care and resources they need. This is a great opportunity to join a stable organization with strong tenure, growth potential, and a meaningful mission.
Job Description
The Triage Medical Assistant will support a call center environment focused on patient communication, scheduling, and care coordination. This role is ideal for a Medical Assistant who understands medical terminology and enjoys patient interaction but is open to stepping back from direct hands-on care. The position will involve fielding calls from patients, hospitals, and community outreach programs, scheduling in-home visits with providers, recording patient-reported vitals, and escalating clinical concerns to nursing staff when needed.
The ideal candidate is positive, dependable, communicative, and eager to jump in and help wherever needed.
Key Responsibilities
- Field roughly 25-40 calls per day from patients, hospitals, and community outreach programs
- Schedule appointments for doctors and nurse practitioners to visit patients in their homes
- Collect and document patient-reported vitals over the phone, such as blood pressure readings
- Transfer calls to nurses or clinical staff when appropriate
- Communicate with patients in a professional, calm, and helpful manner
- Use medical terminology and clinical knowledge to support patient conversations
- Document call details and patient information accurately
- Use Microsoft Word, Excel, and internal systems to support daily work
- Coordinate with internal team members to help ensure patients receive timely care
- Maintain a positive attitude and strong work ethic in a fast-paced environment
- Support overall team goals related to patient care, communication, and scheduling
Qualifications
- 3 months minimum of recent (within the past year) Medical Assistant training or experience required
- Recent Medical Assistant graduates are welcome to apply
- Medical Assistant certification is a strong plus
- Must be comfortable working in a high call volume setting
- Ability to field 25+ calls per day required
- Strong understanding of basic medical terminology required
- Experience using Microsoft Word and Excel preferred
Additional Details
- Contract-to-hire opportunity
- Full-time schedule
- Call center-style role supporting patient care coordination
- Virtual interview process with leadership team
- Standard background and onboarding screenings required
Perks
- Great opportunity for someone with Medical Assistant training who wants to move into a care coordination role
- Strong growth opportunity within a stable healthcare organization
- Close-knit team environment
- Strong mission focused on helping patients
- Great fit for someone who enjoys patient communication, scheduling, and being a helpful resource
- Supportive team with strong tenure
If you’re looking to use your Medical Assistant background in a patient-focused role with growth potential, apply today!
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#HC1
-
Medical Call Center Specialist
Bethesda, MD
Job Title: Call Center Specialist (Medical Call Center) Location (city, state): Bethesda, MD Onsite for training (no more than 1 week) Fully remote aside from any onsite all-hands meetings Must reside within the DMV area for onsite meetings as needed I...
Recommended
-
Dental Treatment Coordinator
Albany Metro Area, New York
Title: Dental Treatment Coordinator Location: Albany, NY area (must be able to travel occasionally between nearby practice locations) Compensation: $23–$27/hour, depending on experience Industry: Dental / Healthcare Benefits: The position is eligible f...
Recommended
-
Medical Scheduler
Dallas, TX
Job Title: Medical Scheduler Location (city, state): Dallas, TX Industry: Healthcare / Medical Office Administration Pay: $18–$20 per hour (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Clie...
Recommended
-
Patient Access Specialist - Silverdale
Silverdale, WA
Medical Customer Service Representative Location: Onsite in Silverdale, WA Schedule: Various shifts available Pay: $17-$24 per hour (dependent on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description T...
Recommended
-
Patient Access Specialist - Kerney
Kearney, NE
Medical Customer Service Representative Location: Onsite in Kearney, NE Schedule: Various shifts available Pay: $17-$24 per hour (dependent on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description The ...
Recommended
-
Medical Customer Service Representative
Roseburg, OR
Role: Medical Customer Service Representative Location: Roseburg, OR Schedule: Various shifts available Pay: $17-$24 per hour (dependent on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description The Pat...
Recommended
-
Medical Customer Service Representative
Dickinson, ND
Medical Customer Service Representative Location: Dickinson, ND Schedule: Various shifts available Pay: $17-$24 per hour (dependent on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description The Patient ...
Recommended
-
Medical Referral Coordinator
Dallas, TX
Job Title: Referral Coordinator Location (city, state): Dallas, TX Industry: Healthcare / Medical Office Administration Pay: $18–$20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group i...
Recommended
-
Dental Patient Service Representative
Philadelphia, PA
Job Title: Dental Patient Service Representative Location: Philadelphia, PA Industry: Community Health / Healthcare Administration Pay: $22 - $26 / Hour (based on experience) Benefits: The position is eligible for medical, dental, vision, and 401(k) Ab...
Recommended
-
Patient Access Specialist - Midland Papillion
Papillion, NE
Position: Patient Access Specialist - Midland Papillion Pay: $17-$21/hr DOE Benefits: This position is eligible for medical, dental, vision, and 401(k) Job Description The Patient Access Specialist is responsible for supporting the patient intake and r...
Recommended
-
Patient Access Specialist - Turtle Lake
Turtle Lake, ND
Job Description The Patient Access Specialist is responsible for supporting the patient intake and registration process within a healthcare organization. This role serves as a primary point of contact for patients and helps ensure accurate scheduling, ...
Recommended
-
Patient Access Specialist - Garrison
Garrison, ND
Job Description The Patient Access Specialist is responsible for supporting the patient intake and registration process within a healthcare organization. This role serves as a primary point of contact for patients and helps ensure accurate scheduling, ...
Recommended
-
Patient Access Specialist - Park Rapids
Park Rapids, MN
Job Description The Patient Access Specialist is responsible for supporting the patient intake and registration process within a healthcare organization. This role serves as a primary point of contact for patients and helps ensure accurate scheduling, ...
Recommended
-
Patient Access Specialist - Omaha
Omaha, NE
Job Description The Patient Access Specialist is responsible for supporting the patient intake and registration process within a healthcare organization. This role serves as a primary point of contact for patients and helps ensure accurate scheduling, ...
Recommended
-
Patient Access Specialist - Bismark
Bismarck, ND
Job Description The Patient Access Specialist is responsible for supporting the patient intake and registration process within a healthcare organization. This role serves as a primary point of contact for patients and helps ensure accurate scheduling, ...
Recommended
-
Patient Access Specialist - Gig Harbor
Gig Harbor, WA
Job Description The Patient Access Specialist is responsible for supporting the patient intake and registration process within a healthcare organization. This role serves as a primary point of contact for patients and helps ensure accurate scheduling, ...
Recommended
-
Medical Receptionist
Charlotte, NC
Job Title: Medical Receptionist Location: Charlotte, NC Industry: Healthcare Pay: $18 - $21 per hour About Our Client: Our client is a reputable healthcare organization dedicated to providing innovative and compassionate care to patients with arthritis...
Recommended
-
Refunds Specialist
Charlotte, NC
Title: Refunds Specialist Location: Charlotte, NC Compensation: $21.00 – $28.00 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits. About the Opportunity: Addison Group is seeking a Refunds Specialist on behal...
Recommended
-
Bilingual Human Resources Assistant
Montgomery Village, MD
Job Title: Bilingual HR Assistant Industry: Nonprofit Location (city, state): Montgomery Village, MD / Bethesda, MD (Must be commutable to both) Assignment Type: Contract-to-Hire Pay: $20-25/hour (depending on experience) Work Schedule: Monday – Friday...
Recommended
-
HSCPC RN Case Manager
Washington; DC, DC
Job Title: HSCPC RN Case Manager Location: Washington DC Compensation: $80,000 - $115,000 / Annually / Based on years of experience Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Our client is a large, mi...
Recommended
-
Legal Secretary
Reston, VA
Job Title: Legal Secretary Industry: Law Firm / Corporate Legal Services Location: Reston, VA Assignment Type: Direct Hire Pay (Pay on a tiered system based on tenure, experience, and alignment): $38.50 - $47.00/hour ($80,080.00 - $97,760.00 annually) ...
Recommended
-
Insurance Verification Specialist
Minnesota
Job Title: Insurance Verification Specialist Location (city, state): Shakopee, MN Hours: Monday-Friday 8AM-430PM Industry: Healthcare Pay: $20 - $25 per hour Job Description: The Patient Access Specialist plays a vital role in ensuring seamless access ...
Recommended
-
Patient Service Representative
Philadelphia, PA
Job Title: Patient Service Representative Location: Philadelphia, PA Industry: Community Health / Healthcare Administration Pay: $19 -21 / Hour (based on experience) Benefits: The position is eligible for medical, dental, vision, and 401(k) About Our C...
Recommended
-
Personal Assistant
Minneapolis, MN
Job Title: Personal Assistant Location: Edina, MN Compensation: $90,000 - $110,000 / Year Benefits: This position is eligible for medical, basic life and AD&D insurance, short term and long term disability, and paid time off. About our client: A privat...
Recommended
-
Patient Access Specialist - Little Falls
Little Falls, MN
Job Description The Patient Access Specialist is responsible for supporting the patient intake and registration process within a healthcare organization. This role serves as a primary point of contact for patients and helps ensure accurate scheduling, ...
Recommended
-
Medical Billing Specialist
Mendota Heights, MN
Job Title: Medical Biller Location: St. Paul, MN, must be able to work on-site Industry: Healthcare Pay Rate: $23.00 - $29.00 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: We are currently hiring...
Recommended
-
Call Center Agent
Palatine, IL
Job Title: Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour (based on experience) Hours: Tuesday-Saturday | 7am-3:30pm OR 11:30am-8pm Benefits: This position is eligible for medical, dental, vision, and 401(...
Recommended
-
Recruiting Coordinator
District of Columbia
Job Title: Recruiting Coordinator Industry: Nonprofit / Human Resources Location: Washington, DC (Hybrid: 4 days in-office, 1 day remote) Assignment Type: Contract (~3 months) Pay: $24-28/hour depending on experience Work Schedule: Monday–Friday, 8:30 ...
Recommended
-
Customer Service (Case Manager)
Deerfield, IL
Be a Patient Advocate: Claim Specialist (Healthcare/Customer Service) Do you thrive in a caring environment while excelling in customer service? Are you detail-oriented and enjoy problem-solving? If so, this unique position is perfect for you! The Role...
Recommended
-
Certified Medical Assistant
Charlotte, NC
Title: Certified / Registered Medical Assistant Location: Charlotte, NC Compensation: $22.00 – $25.00 per hour Benefits: This position may be eligible for medical, dental, vision and 401(k). About the Opportunity: Addison Group is seeking a Certified/R...
Recommended