Customer Service Representative
Columbia, SC
Category: Healthcare
Reference ID: 10069949
Shortcut: http://addisongroup.gosnaphop.com/dlIbcc
Job Title: Customer Service Representative
Location: Columbia, SC
Compensation: $15 – $18 / hour
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Qualifications:
- Prior customer service experience, ideally within a healthcare or medical office setting
- Basic understanding of medical billing, insurance, and explanations of benefits (EOBs)
- Comfortable speaking with patients about billing questions and payment options
- Clear, professional phone presence with strong listening skills
- Empathetic and patient-focused approach when handling sensitive conversations
Job Description:
Addison Group is hiring a Customer Service Representative on behalf of our client in Columbia, SC. This is a contract-to-hire opportunity within a business office environment, supporting patients with billing-related inquiries. The role is best suited for someone who enjoys helping others, can explain financial information clearly, and thrives in a structured, team-oriented setting.
Key Responsibilities:
- Answer inbound calls through a call queue
- Assist patients with billing questions and account explanations
- Collect payments and set up payment arrangements
- Review patient accounts to explain charges and insurance details
- Escalate or route complex issues to the appropriate department
- Provide courteous, professional service on every interaction
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
IND 004-008
-
Payment Poster
Columbia, SC
Job Title: Payment Poster Location: Columbia, SC Compensation: $17 – $20 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits while on contract, with a strong benefits package available upon conversion. About the ...
Recommended
-
Receptionist
District of Columbia
Job Title: Receptionist Industry: Administrative / Customer Service / Office Operations Location: Washington, DC (Onsite) Assignment Type: Contract (2–4 months) Pay: $18–$21/hour (commensurate with experience) Work Schedule: Monday–Friday | Standard bu...
Recommended
-
Bilingual Patient Service Representative
Bear, DE
Job Title: Bilingual Patient Service Representative Location: Wilmington, DE Industry: Community Health / Healthcare Administration Pay: $15 – $17 / hour (based on experience) Benefits: The position is eligible for medical, dental, vision, and 401(k). ...
Recommended
-
Membership Specialist
District of Columbia
Job Title: Membership Specialist Industry: Nonprofit Association / Membership Organization Location: Washington, DC (Hybrid) Assignment Type: Contract (4-6 months) Pay: $26-29/hour (commensurate with experience) Work Schedule: Monday–Friday | Standard ...
Recommended
-
Program Coordinator
District of Columbia
Job Title: Program Coordinator Location: Washington, DC (Hybrid) Industry: Non-Profit Association Pay: $21-24/hour, depending on experience Type: Contract (~4 months) Hours: Monday - Friday | 37.5 hours/week Benefits: Eligible for Dental, Vision, Medic...
Recommended
-
Microsoft 365 Administrator
District of Columbia
Job Title: Microsoft 365 Administrator Job Location: Washington, DC Target Pay Rate: $40-$50hr Primary Duties and Responsibilities: 1. Configure and maintain the D365 F&O and Commerce system, including security roles, user permissions, and system setti...
Recommended
-
Recruiting Coordinator
District of Columbia
Job Title: Recruiting Coordinator Industry: Nonprofit / Human Resources Location: Washington, DC (Hybrid: 4 days in-office, 1 day remote) Assignment Type: Contract (~3 months) Pay: $24-28/hour depending on experience Work Schedule: Monday–Friday, 8:30 ...
Recommended
-
Bilingual Office Assistant
District of Columbia
Job Title: Bilingual Office Assistant Industry: Professional Services / Consulting / Business Services Location: Washington, DC (Onsite) Assignment Type: Contract (2-3 months) Pay: $21–$24/hour (commensurate with experience) Work Schedule: Full-time | ...
Recommended
-
Senior Backend Software Engineer
District of Columbia
Job Title: Senior Backend Software Engineer Location: Remote Employment Type: Contract Pay Rate: $65 - $70/ hour Benefits: This position is eligible for medical, dental, vision, and 401(k). The Role We are seeking a Senior Software Engineer to play a p...
Recommended
-
Human Resources Generalist
District of Columbia
Job Title: Human Resources Generalist Industry: Trade Association / Thinktank Location (city, state): Washington, DC (Hybrid) Assignment Type: Contract | ~3 months Pay: $30.00 - $34.00 / Per Hour depending on experience Work Schedule: Monday – Friday, ...
Recommended
-
Director of Administration
District of Columbia
Job Title: Director of Administration Location (city, state): Washington, DC Industry: Professional Services Pay: $195,000-210,000 base salary DOE Benefits: Comprehensive benefits package including medical, dental, vision, 401(k) Job Description: The D...
Recommended
-
Human Resources Coordinator
District of Columbia
Job Title: Human Resources Coordinator Industry: Nonprofit Trade Association Location (city, state): Washington, DC (Hybrid) Assignment Type: Contract | 4-6 months Pay: $22 - 25/hour depending on experience Work Schedule: Monday – Friday, 8:00 AM – 5:0...
Recommended
-
Events Coordinator
District of Columbia
Job Title: Event Coordinator Industry: Nonprofit Association Location (city, state): Washington, DC (Hybrid) Assignment Type: Contract (4-6 months) Pay: $21-24/hour depending on experience Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: Thi...
Recommended
-
Data Entry Assistant
District of Columbia
Job Title: Data Entry Assistant Location: Washington, DC (Hybrid) Industry: Nonprofit / Association Pay: $18-20/hour (depending on experience) Type: Contract (2-3 months) Benefits: Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Gr...
Recommended
-
Insurance Verification Specialist
Minnesota
Job Title: Insurance Verification Specialist Location (city, state): Shakopee, MN Hours: Monday-Friday 8AM-430PM Industry: Healthcare Pay: $20 - $25 per hour Job Description: The Patient Access Specialist plays a vital role in ensuring seamless access ...
Recommended
-
Human Resources Assistant
District of Columbia
Job Title: Human Resources Assistant Industry: Consulting | Professional Services Location (city, state): Washington, DC (Fully Onsite) Assignment Type: Contract | 3–5 months Pay: $22 – $25/hour (commensurate with experience) Work Schedule: Monday – Fr...
Recommended
-
Office Manager
District of Columbia
Job Title: Office Manager Industry: Professional Services / Consulting Firm Location: Washington, DC (Onsite) Assignment Type: Contract (~5 months) Pay: $30–$34/hour (commensurate with experience) Work Schedule: Full-time | Monday–Friday | Standard bus...
Recommended
-
Membership Assistant
District of Columbia
Job Title: Membership Assistant Industry: Nonprofit Association Location (city, state): Washington, DC (Hybrid) Assignment Type: Contract (2-3 months) Pay: $20-23/hour (depending on experience) Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits...
Recommended
-
Development Associate
District of Columbia
Job Title: Development Associate Industry: Nonprofit / Fundraising / Donor Relations Location: Washington, D.C. (Hybrid) Assignment Type: Contract (5-6 months) Pay: $22–$25/hour (commensurate with experience) Work Schedule: 37.5 hours/week | Monday–Fri...
Recommended
-
Bilingual Patient Enrollment Specialist, Long Term Care
New Haven, CT
Job Title: Long Term Care Bilingual Patient Enrollment Specialist Location: Remote (Local to CT) Industry: Healthcare / Hospital Pay: $24 – $30 / Hour Benefits: The position is eligible for medical, dental, vision, and 401(k). About Our Client: Our c...
Recommended
-
Digital Communications Associate
District of Columbia
Job Title: Digital Communications Associate Industry: Marketing / Professional Services Location (city, state): Washington, DC (Onsite) Assignment Type: Contract | 3–4 months Pay: $26 – $28/hour (depending on experience) Work Schedule: Monday – Friday,...
Recommended
-
Marketing Coordinator
District of Columbia
Job Title: Marketing Coordinator Industry: Thinktank / Research Nonprofit Location (city, state): Washington, DC (Onsite) Assignment Type: Contract | 3–5 months Pay: $21 – $23/hour depending on experience Work Schedule: Monday – Friday, 9:00 AM – 5:00 ...
Recommended
-
Senior Administrative Assistant
District of Columbia
Job Title: Senior Administrative Assistant Industry: Administrative / Executive Support / Office Operations Location: Washington, DC (Hybrid) Assignment Type: Contract (3–5 months) Pay: $25–$30/hour (commensurate with experience) Work Schedule: Full-ti...
Recommended
-
Executive Assistant
District of Columbia
Job Title: Executive Assistant Industry: Professional Services / Administrative Operations Location: Washington, DC (Onsite) Assignment Type: Contract (3–4 months) Pay: $34-38/hour (commensurate with experience) Work Schedule: Monday–Friday | Standard ...
Recommended
-
Recruiter
District of Columbia
Job Title: Recruiter Industry: Consulting Firm / Professional Services Location (city, state): Washington, DC (On Site) Assignment Type: Contract | 5-6 months Pay: $28 – $32/hour (depending on experience) Work Schedule: Monday – Friday, 9:00 AM – 5:00 ...
Recommended
-
Medical Receptionist
Houston, TX
Job Title: Medical Receptionist Location: Houston, TX (West Houston) Industry: Healthcare Pay: $17.00 – $19.00 / Per hour (based on experience) Job Type: Contract-to-Hire Benefits: This position is eligible for medical, dental, vision, life insurance a...
Recommended
-
Facilities Specialist
District of Columbia
Job Title: Facilities Specialist Industry: Facilities Management / Business Services Location: Washington, DC Assignment Type: Long-term, open-ended contract Pay: $24–$28/hour (commensurate with experience) Work Schedule: Monday–Friday | 8:00 AM – 5:00...
Recommended
-
Precertification Specialist
Albany, GA
Job Title: Precertification Specialist Location: Albany, GA (Onsite) Compensation: $16–$22/hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: Addison Group is hiring on behalf of our client for a Precerti...
Recommended
-
Medical Biller
Broomfeild, CO
Job Title: Medical Biller Location: Broomfield, CO - hybrid after training Industry: Healthcare Pay: $20 - $23 / hr Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits. About Our Client: Our client is a specialized orthop...
Recommended
-
Reimbursement Specialist
Westchester, IL
Job Title: Reimbursement Specialist Location: La Grange, IL Pay: $22 – $27 / hr Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits. Job Description Addison Group is partnering with one of our clients to hire a Reimburs...
Recommended